Knowledge base

COVID-19 (1)

Due to the COVID-19 pandemic, some provinces have introduced travel restrictions and regulation which may affect your trip. It is your responsibility to ensure you are informed before you travel. If travelers have questions about protocol, we recommend they refer to the Public Health Agency of Canada’s website (https://www.canada.ca/en/public-health.html) or contact the COVID-19 information line at 1-833-784-4397.

Trip FAQ (28)

For questions about specific trips and providers, look here!

Cancellations and Refunds (2)

For questions about canceling your trip, you can look for answers here.

Existing Reservations (3)

For questions regarding an existing reservation with us look here!

Booking a Ride (2)

For questions regarding the booking process and scenarios leading up to your travel with us.