What is Cancellation Coverage?

Modified on Fri, 18 Sep at 12:00 PM

Cancellation Coverage is available for our Private Transportation services at the rate of 8% of the total purchase price before tax. Coverage allows you to cancel the booking up to 24 hours before your pick up time for a full refund minus the cost of coverage.  Bookings cancelled within 24 hours of pick up are non-refundable.


Cancellation Notice provided to RidebookerWith Coverage
24 hours or moreFull refund*
Less than 24 hoursNo refund
* Full refund equals the initial purchase price before tax minus the cost of coverage

Private Transportation bookings Without Cancellation Coverage are non-refundable if cancelled within 72 hours of your pick up time. If you cancel more than 72 hours prior to pick up the refund will be subject to a 20% administration fee.

Cancellation Notice provided to RidebookerWithout Coverage
72 hours or moreFull refund minus 20% administration fee**
Less than 72 hoursNo refund
**Full refund equals the initial purchase price before tax minus 20%
 
Bookings made within 72 hours without cancellation coverage are non-refundable.
All bookings made within 24 hours are not eligible for cancellation coverage and are non-refundable.


If you still have questions about this please feel free to contact us either by:


Emailing us at info@ridebooker.com


or


Calling us on any of the following numbers:

    +1 (866) 607 9959 (North America)
    +1 (604) 848 7333 (Canada)
    +44 (20) 3807 1372 (United Kingdom)
    +61 (2) 8518 1297 (Australia)

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